Hostgator: Revue hébergeur web, avis & comparatif

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Résumé

Une entreprise internationale

À l'image de son logo, HostGator ne cesse de dévorer des parts de marché dans le domaine de l'hébergement web. La société est aujourd'hui présente dans plus de 200 pays dans le monde. Elle emploie 750 salariés pour servir les 5 millions de sites et les 9 millions de noms de domaines qu'elle compte dans son portefeuille client.

Une croissance exponentielle

La société HostGator a été créée en 2002 par Brent Oxley alors qu'il n'était encore qu'étudiant dans une université de Floride. En 2006, la croissance de l'entreprise la pousse à déménager à Houston au Texas dans des locaux plus spacieux. Quatre ans plus tard, forte de son succès la compagnie ouvre un deuxième bureau à Austin et implante un datacenter en Inde. Brent Oxley est désormais à la tête d'une équipe de 500 employés pour répondre à la demande toujours croissante des clients. À peine 10 ans après sa création, la firme est rachetée par l'Endurance International Group (EIG) pour 225 millions de dollars.

Des services d'hébergement compétitifs

L'entreprise HostGator propose trois types d'hébergements :

  • l'hébergement mutualisé : HostGator propose 3 formules d'hébergement partagé dont le prix varie en fonction des options choisies. Les 3 packs offrent un temps de disponibilité de 99 %, une bande passante et un espace disque illimités. Les utilisateurs apprécient le panneau de configuration intuitif et les outils de création de sites ;
  • l'hébergement VPS : le fournisseur HostGator propose un hébergement VPS pour les clients qui ont besoin de services personnalisables et extensibles avec des domaines et comptes email illimités ;
  • l'hébergement dédié : la société propose des serveurs dédiés Linux et Windows dont le programme comprend cPanel/Plesk et des services de gestion inclus.

La satisfaction client : le point fort d'HostGator

Si l'hébergeur multi-primé a réussi à se tailler une place de choix dans son secteur, c'est qu'il met un point d'honneur à offrir un service client de qualité :

  • le service client compétent est joignable 24 h/24, 7 j/7, 365 j/an par téléphone ou en discussion instantanée ;
  • des centaines de tutoriels et d'articles sont à la disposition des internautes ; un forum de discussion permet aux utilisateurs de s'entraider ;
  • un forum de discussion permet aux utilisateurs de s'entraider ;
  • HostGator garantit un remboursement complet si le client n'est pas satisfait dans les 45 premiers jours d'utilisation ;
  • aucun engagement longue durée n'est imposé.

Tous ces services inspirent confiance aux utilisateurs, car l'entreprise enregistre un taux de satisfaction client record de 90 %.




Compare Web Hosting plans at Hostgator

This listing is updated regularly by our employees. We want to provide you up to date information about the most popular webhosting companies from the web.

Offre Rating €/y Type Disque Trafic
★ ★ ★
33,0€ Hébergement mutualisé ∞GB
0,0€/GB
∞ GB /mo
0,0€/GB
★ ★ ★
47,4€ Hébergement mutualisé ∞GB
0,0€/GB
∞ GB /mo
0,0€/GB
★ ★ ★
71,4€ Hébergement mutualisé ∞GB
0,0€/GB
∞ GB /mo
0,0€/GB
★ ★ ★
59,4€ Hébergement Web Cloud ∞GB
0,0€/GB
∞ GB /mo
0,0€/GB
★ ★ ★
78,84€ Hébergement Web Cloud ∞GB
0,0€/GB
∞ GB /mo
0,0€/GB
★ ★ ★
119,4€ Hébergement Web Cloud ∞GB
0,0€/GB
∞ GB /mo
0,0€/GB
★ ★ ★
71,4€ Hébergement Web Wordpress ∞GB
0,0€/GB
∞ GB /mo
0,0€/GB
★ ★ ★
95,4€ Hébergement Web Wordpress ∞GB
0,0€/GB
∞ GB /mo
0,0€/GB
★ ★ ★
119,4€ Hébergement Web Wordpress ∞GB
0,0€/GB
∞ GB /mo
0,0€/GB
★ ★ ★
239,4€ Revendeur 60GB
3,99€/GB
600 GB /mo
0,4€/GB
★ ★ ★
299,4€ Revendeur 90GB
3,33€/GB
900 GB /mo
0,33€/GB
★ ★ ★
299,4€ Revendeur 140GB
2,14€/GB
1400 GB /mo
0,21€/GB
★ ★ ★
359,4€ Hébergement Web VPS 120GB
2,99€/GB
1500 GB /mo
0,24€/GB
★ ★ ★
479,4€ Hébergement Web VPS 165GB
2,91€/GB
2000 GB /mo
0,24€/GB
★ ★ ★
599,4€ Hébergement Web VPS 240GB
2,5€/GB
3000 GB /mo
0,2€/GB
★ ★ ★
1428,0€ Serveurs dédiés 1000GB
1,43€/GB
∞ GB /mo
0,0€/GB
★ ★ ★
1668,0€ Serveurs dédiés 2000GB
0,83€/GB
∞ GB /mo
0,0€/GB
★ ★ ★
1788,0€ Serveurs dédiés 1000GB
1,79€/GB
∞ GB /mo
0,0€/GB

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Reviews

In this section, we have gathered useful information for you to get an opinion about Hostgator: User reviews, other webhosting guide notes, and our score for Hostgator based on our experience in webhosting. No bias, just real customer testimonies.

Avis des clients Hostgator

True webhosting reviews from identified sources. Read them before you make a purchase. Do you want to get a much broader view about what users say? We have gathered statistics about user votes in the next section.

Filter: en / fr

Oliver Basa
hostadvice.com

Score: 20%

Run away from this hosting company if your sites and email accounts important for you!

EN - 29 septembre 2018 13:52

Tejashwa Tiwari
WhoIsHostingThis

Score: 90%

I've been a customer of Hostgator for the last 9 months. I've monitored their performance, uptime and performance during that time. I took the Hostgator Shared Hosting plan and my experience was pretty good.

Hostgator seems to be the ideal option for a serious business requirement. Some of the best features are like they always provide updated cPanel to manage my websites, I can park unlimited domain as well can redirect them to any of my website. Pros:

- Uptime - 99.98% (In my case)
- Ping - 998ms
- Great Contact Support
- Easy-to-use control panel
- Free Weebly site builder
- No contract required and 45-day money-back guarantee

Cons:

- The ping was really inconsistent most of the times.
- Extra fee for True Backups
- Shared basic plan can't handle more than 5,000 realtime users.

Conclusion:

If you're looking for a basic hosting to start with, go for it. If you're having business and you work with clients, don't go for it. Though the server uptime is good, but the ping is inconsistent which makes the website really slow. Thanks!

EN - 1 octobre 2018 14:55

Ville Palonen
WhoIsHostingThis

Score: 50%

I have a large travel website that was hosted by HostGatorfor exactly one year. Then they disabled my site – without ANY prior warning – and did not reply to my ticket for 2 days. Customer support chat works 24/7 but those guys are not admins, so in case there are technical issues they can’t help – and admins reply to tickets extremely slowly.

My website was down for more than 48 hours because of this! The reason for disabling my site (again: without any warning, they just pulled the plug!) was apparently too high traffic – even though my hosting package ”Business Cloud” was supposed to have unmetered traffic. Even after asking several times, HostGator would not explain in detail why my site was disabled (the traffic reports had been same/similar for past few months).

I migrated my travel website to another web hotel as soon as I possibly could (fortunately that took only few hours with little expert help). My new hosting provider has excellent customer support – and as a bonus my website is now loading multiple times faster than with HostGator!

EN - 11 août 2018 14:57

Mukesh Patel
WhoIsHostingThis

Score: 100%

It provides the best hosting. I am using it from last year and I never get any problem. It's supports is too good.

I recommend you to use it. Its support is amazing. It is giving 99.9% uptime.

It provides unlimited resources, email account, FTP account, and disk. Lots of script for install in 1 click.

EN - 13 mars 2018 14:54

wm. arthur
hostadvice.com

Score: 70%

Our office had HostGator accounts for more than 10 years;
Our hosted email frequently became shared with spam servers and HostGator was slow to correct the issues.

We have been charged for VPS services, a $2,878.20 value when 

servers were never directed,
Most of our pages frequently suffered from being locked on slow servers, 11sec for 3.4mb.
HostGator did not want to make refunds or credits.
We are moving away from HostGator.

EN - 13 septembre 2018 13:53

Sheri Spain
WhoIsHostingThis

Score: 80%

I have used Hostgator for about 7 years and have enjoyed using their service because it is easy to use and has all the features I am looking for at the cost. There is more downtime than I would like in some cases but overall it has consistency. I have contact support several times and they are not very helpful unless you have add-on features. Fortunately, I am able to handle most situations on my own.

EN - 17 octobre 2018 16:49

Bilal Saeed
WhoIsHostingThis

Score: 70%

I'am a HostGator customer since 2008 and i was pretty happy in 2009, Enhanced Security and Free Migration
Very User Friendly for Beginners this is best feature for HostGator., after 2009 i have face some problem, my websites are down in many times, usually you need to wait more than 20 or 30 min to get connected. now i am very disappointed to hostgator service. Thank You.

EN - 17 octobre 2018 16:47

Sheri Spain
WhoIsHostingThis

Score: 80%

I have used Hostgator for about 7 years and have enjoyed using their service because it is easy to use and has all the features I am looking for at the cost. There is more downtime than I would like in some cases but overall it has consistency. I have contact support several times and they are not very helpful unless you have add-on features. Fortunately, I am able to handle most situations on my own.

EN - 17 septembre 2018 14:51

Cameron Williams
WhoIsHostingThis

Score: 60%

They need to spend less money on advertising and gaining new customers and more money taking care of the ones that they already have. I guarantee almost all of the raving reviews about hostgator are affiliates that get a commission for signing people up with them. I was with Knownhost but I felt it was too expensive so I decided to switch to hostgator since they had such really low prices.

Well those low prices come at a high cost. I was told the migration would take up to 72 hours. I requested the migration a week before my service with my current host was to end.

A week later they hasn't even Started the migration process yet. I had been checking and they kept saying 'within 24 hours'. I finally called and the guy told me they had no idea when the migration would be complete.

He refused to let me speak to a supervisor. Before I had a chance to contact my previous hosting company they cancelled my service and my websites (which represent thousands of hours of words and hundreds of dollars in advertising) were gone. Bottom line I almost lost my websites because of their incompetence. I don't recommend them to anyone except for someone that wants a cheap hosting company to host their cookie recipe blog.

EN - 29 octobre 2017 14:53

Kevin Piunno
hostadvice.com

Score: 40%

I was having a very difficult time editing my wordpress website (with minimal plugins installed) - every page took 2-5 seconds to load (in the admin panel) and trying to make edits was a nightmare. I contacted support and the live

 chat rep was polite but didn't quite understand what I was saying. They escalated the issue and the "linux admin" that replied by email clearly didn't read my concerns. I tried twice to explain the issue of slow loading in the admin panel (their PingDom and Google PageInsights server response time was over 3 seconds and included screenshots and links). They replied with some unreleased image optimization links. I'm pretty sure it was a bot responder, not a real person. I have transferred things over to another host, and the difference is immediately noticeable. On the new host things are lightning fast and the staff was super helpful in helping me migrate my domain and website.

Never user HostGator. I hope I can get some of my money back, but since I bought a year subscription I'll probably be out over $200.

EN - 17 octobre 2018 13:50

Comparatifs, classements et notes d'experts Hostgator

What do other webhosting guides say? Find hereunder the average review on the best webhosting platforms.

Web Hosting Guide Rating Number of votes Last update
top10hebergeurs 78 % 15 votes 17 octobre 2018 11:02
Hostingadvice.com 100 % 1 votes 17 octobre 2018 11:23
hosting.review 65 % 1 votes 17 octobre 2018 11:41
tophebergeur 88 % 5 votes 17 octobre 2018 11:57
WhoIsHostingThis 66 % 572 votes 17 octobre 2018 14:59

Notre score


Final score: 80%

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Uptime and downtime at Hostgator

We regularly monitor webhosting companies in order to verify the uptime they claim. Our robots ping their website regularly and calculates statistics based on webhosting availability. Soon our data about uptime and downtime at Hostgator will be available here and updated automatically.

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Coupons and special offers

Are you looking for special discounts at Hostgator in order to reduce your webhosting costs? Hereunder you'll find the ones we found on the web. Hopefully this will help you save some money on webhosting.

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Plus d'informations sujet de Hostgator ?

We regularly compare webhosting companies, gather coupons and help webmasters find the best suitable solutions for their business. Hereunder you will find all our publications related to Hostgator

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