1&1

FR - EN


Summary

The History of 1and1 Hosting

The 1and1 story actually began 30 years ago in Germany, starting in 1988 as a marketing company founded by Ralph Dommermuth. Ten years later in 1998, 1and1's parent company, United Internet, went public with an IPO and generated $60 million. That same year it introduced a consumer web hosting product in Europe called Puretec.

As the years progressed it expanded its operations across the world, opening its UK office in 2000 and serving US customers in 2003. In 2006 it acquired Fasthosts Internet Ltd and became the number one hosting provider in the UK. In 2010 it began a partnership with ZOHO Coporation to provide its "1&1 Online Office" cloud platform. By 2013 it had also expanded to Mexico.

1and1 in 2018

Today, 1and1 employs over 7,000 people worldwide and provides web services in the UK, Germany, Austria, France, Spain, Italy, Poland, United States, Mexico, and Canada. The company CEO is Eric Tholomé, with the global headquarters in Montabaur, Germany, and the American headquarters in Chesterbrook, Pennsylvania.

Main Services Provided by 1and1

  • Domains - you can buy a new website domain or transfer your existing domain to 1and1.
  • Hosting - with security built right in via DDoS protection and SSL wildcard certificate. And if you need dedicated resources you can opt for their Managed Cloud Hosting.
  • Website Builder - the MyWebsite package makes it easy to build your website. Choose from many great looking templates.
  • Email & Office Solutions - have a professional email address that uses your website's domain. Get access to the latest versions of Microsoft Office applications with Office 365. Store your data in the cloud with HiDrive. You can even do your accounts with 1and1 Online Accounting.
  • eCommerce - easily create your online shop with the eCommerce Website Builder. Alternatively, you may want to opt to use WooCommerce. Either way, you can use Magento Hosting which is easy to install, can be scaled as your needs grow, and comes with 24/7 support.
  • Online Marketing - the 1and1 Ranking Coach will take you step-by-step through the process of improving your Google ranking. If you need extra exposure, the 1and1 marketing experts can help you set up and manage paid Google ads, plus get you listed in local search. In addition to that, you can also use 1and1's email marketing software to keep in touch with your customers and leads.

The History of 1and1 Hosting

The 1and1 story actually began 30 years ago in Germany, starting in 1988 as a marketing company founded by Ralph Dommermuth. Ten years later in 1998, 1and1's parent company, United Internet, went public with an IPO and generated $60 million. That same year it introduced a consumer web hosting product in Europe called Puretec.

As the years progressed it expanded its operations across the world, opening its UK office in 2000 and serving US customers in 2003. In 2006 it acquired Fasthosts Internet Ltd and became the number one hosting provider in the UK. In 2010 it began a partnership with ZOHO Coporation to provide its "1&1 Online Office" cloud platform. By 2013 it had also expanded to Mexico.

1and1 in 2018

Today, 1and1 employs over 7,000 people worldwide and provides web services in the UK, Germany, Austria, France, Spain, Italy, Poland, United States, Mexico, and Canada. The company CEO is Eric Tholomé, with the global headquarters in Montabaur, Germany, and the American headquarters in Chesterbrook, Pennsylvania.

Main Services Provided by 1and1

  • Domains - you can buy a new website domain or transfer your existing domain to 1and1.
  • Hosting - with security built right in via DDoS protection and SSL wildcard certificate. And if you need dedicated resources you can opt for their Managed Cloud Hosting.
  • Website Builder - the MyWebsite package makes it easy to build your website. Choose from many great looking templates.
  • Email & Office Solutions - have a professional email address that uses your website's domain. Get access to the latest versions of Microsoft Office applications with Office 365. Store your data in the cloud with HiDrive. You can even do your accounts with 1and1 Online Accounting.
  • eCommerce - easily create your online shop with the eCommerce Website Builder. Alternatively, you may want to opt to use WooCommerce. Either way, you can use Magento Hosting which is easy to install, can be scaled as your needs grow, and comes with 24/7 support.
  • Online Marketing - the 1and1 Ranking Coach will take you step-by-step through the process of improving your Google ranking. If you need extra exposure, the 1and1 marketing experts can help you set up and manage paid Google ads, plus get you listed in local search. In addition to that, you can also use 1and1's email marketing software to keep in touch with your customers and leads.

Go to 1&1

-->



Compare Web Hosting plans at 1&1

This listing is updated regularly by our employees. We want to provide you up to date information about the most popular webhosting companies from the web.

Offre Rating €/y Type Diskspace Bandwidth
★ ★ ★
59.88€ Shared Hosting
at 1&1
∞GB
0.0€/GB
∞ GB /mo
0.0€/GB
★ ★ ★
179.88€ Cloud Hosting
at 1&1
50GB
3.6€/GB
∞ GB /mo
0.0€/GB
★ ★ ★
419.88€ Cloud Hosting
at 1&1
120GB
3.5€/GB
∞ GB /mo
0.0€/GB
★ ★ ★
107.88€ Shared Hosting
at 1&1
∞GB
0.0€/GB
∞ GB /mo
0.0€/GB
★ ★ ★
299.88€ Cloud Hosting
at 1&1
80GB
3.75€/GB
∞ GB /mo
0.0€/GB
★ ★ ★
659.88€ Cloud Hosting
at 1&1
160GB
4.12€/GB
∞ GB /mo
0.0€/GB
★ ★ ★
11.88€ Shared Hosting
at 1&1
100GB
0.12€/GB
∞ GB /mo
0.0€/GB

Go to 1&1




Reviews

In this section, we have gathered useful information for you to get an opinion about 1&1: User reviews, other webhosting guide notes, and our score for 1&1 based on our experience in webhosting. No bias, just real customer testimonies.

User reviews about 1&1

True webhosting reviews from identified sources. Read them before you make a purchase. Do you want to get a much broader view about what users say? We have gathered statistics about user votes in the next section.

Filter: en / fr

Elaine Marie
hostadvice.com

Score: 50%

1&1 hosting offers bogus scams to get customer to give referrals. However, they don't deliver what is promised. I got a $10 credit instead $125 that was promised during the holidays. They claimed they never offered the $125 pr

omotion in the first place. What grown up person would waste time referring someone for a lousy $10! That's an insult.

EN - Sept. 13, 2018, 2:58 a.m.

Mitchel Glanzbergh
hostadvice.com

Score: 20%

1&1 lost all my emails for 2 years. They bill you without permission and then when you try to straighten out your billing everything get lost..even a backup I paid extra for!
No American help..Foreign help is useless. Corp wi

ll not get on a phone call.They have no phone to call in the US. You have been warned! I wish I had..Contact me if you have any questions.

EN - Oct. 24, 2018, 2:57 a.m.

JJ Silver
hostadvice.com

Score: 20%

after 15 years with 1and1, my goal now is to move away every account i have with them, they are a nightmare.. their customer service is almost non existent, and something that gives you a heart attack in cases of emergency.

EN - Oct. 27, 2018, 2:55 a.m.

Amy Letts
WhoIsHostingThis

Score: 40%

It seemed like a good place to register domain names at a low price but I found I was paying a lot every few months for 'added extras' that could not be removed without deleting the entire account. They made me leave them. My domain name cost £8.

Their 'added extras' cost £57. I was shocked.

EN - March 1, 2018, 1:51 p.m.

Mathieu
guide-hebergeur.fr

Score: 90%

Je suis très surpris de ce que je lis....J'héberge 3 sites chez 1and1 depuis presque 3 ans et cela marche très bien. Je n'ai pas les problèmes que vous rencontrez. Je peux vous dire que 1and1 est très sérieux. J'en suis très content aussi bien en terme de performances qu'en termes de disponibilité. J'héberge mes sites chez eux sans aucun problème, sans coupure. Même s'il y a quelques rares lenteurs, pas méchantes du tout, j'en suis satisfait et le service support est très bien et efficace. Je trouve que les packs d'hébergement, pack perso initial, pack perso confort ont un très bon rapport performances/prix. Je trouve aussi que par rapport à d'autres hébergeurs, 1and1 intègre des outils innovants et gratuits, pour gérer et favoriser le succès d'un site web : 1&1 Blog 1&1 Contenu Dynamique 1&1 Album Photo Microsoft adCenter Google AdWords Yahoo! Search Marketing 50 € offerts 75 € offerts Google Sitemaps 1&1 Référencement Il faut appeler un chat, un chat... 1&1 est un grand hébergeur, et très pro. Par expérience, je ne peut que reconnaitre le qualité de l'hébergeur 1&1 hébergement

FR - Oct. 11, 2018, 2:22 p.m.

Auto-Presse.fr
guide-hebergeur.fr

Score: 30%

Pour moi, 1and1 est parfait pour du petit projet et des personnes qui n'ont pas énormément de connaissances techniques, au delà, l'offre connaît rapidement des limites et les voies de sorties sont compliquées...

FR - June 13, 2018, 2:16 p.m.

Gérard B
guide-hebergeur.fr

Score: 50%

Nom de domaine en fr obtenu très rapidement, certificat d'enregistrement reçu dans les 24 heures, hotline compétante, possibilité de paiement par e-cb ou chèque bancaire sans prélèvement.. Et depuis tout va bien !

FR - June 12, 2005, 1:19 p.m.

William Hunt
WhoIsHostingThis

Score: 30%

1&1's support is absolutely awful. I spent an hour on the phone with a CSR that clearly did not understand how DNS works. I have been doing this for 20 years at this point and fully understand how to write zone files and configure DNS.

I asked to speak to a supervisor who also didn't understand, apparently no one there understands how anything works they can only follow a script. While on the phone a "subdomain" got "deleted" from the zone and they had no way of putting it back for 24-48 hours causing downtime. We finally gave up and changed the DNS to a Google Cloud instance and they won't release the cache for 48 hours for that to update either.

This is totally and completely unacceptable, they don't seem to care and I have never experienced a host or registrar that can't update a DNS record on their own end within minutes. No one should be using this service.

EN - April 9, 2017, 1:53 p.m.

Zioup2
guide-hebergeur.fr

Score: 90%

Je découvre chez 1and1 un hébergeur qui vous offre la possibilité d'utiliser Frontpage pour plusieurs sites avec des domaines différents sous le même abonnement... vous pouvez ainsi devenir sous-hébergeur pour des entreprises à qui vous faites des sites web. Possibilités aussi de créér des sites en php... pourt le moment tout baigne... sauf.... en week-end, pas d'email... bon ailleurs c'est pareil et j'ai l'impression qu'il est difficile d'avoir des adresses dns pour rediriger des noms de domaines possédés ailleurs , chez gandi par exemple... à approfondir.

FR - June 14, 2005, 1:22 p.m.

rek elk
WhoIsHostingThis

Score: 30%

I have used more than 8 hosting companies, shared and vps, however 1and1 is the worst among them whether it was a shared server or a vps because I used both. So careful guys go google and just check how people are always having troubles with emails getting sent from forms, it is super painful. They also claim that their vps is default, however many ports were blocked, while a default server doesn't have these ports blocked, it is just super messy there is nothing you can do but bang your head against the walls, in simple words if I could I would sue them for the brain damage this hosting cause me.

The chat support barely know anything and they can not help and they will ask you to make a phone call or request one, then you call and the so-called expert is supposed to help you but guess what? he will just send you videos from youtube for newbies. Also once I talked to one of the support and he was super rude to me, I couldn't help it but tell him thanks and bye, they really are not helpful at all. So be careful guys this host is not worth the headache or money at all.

EN - Feb. 3, 2017, 2:01 p.m.

Peter Woodcock
WhoIsHostingThis

Score: 20%

They are not interested if you have a problem. Customer service sucks. They are no help with spam email even with the filters set on high and the use of the black list spam still come through.

They sent an email in computer speak which I do not understand when you phone for help they are not interested in helping the customers. Please do not use 1&1.

EN - Nov. 6, 2017, 1:55 p.m.

nicolasdu83
guide-hebergeur.fr

Score: 90%

1and1 c'est super ! Service client très bien, mise en service rapide ......

FR - July 26, 2005, 1:24 p.m.

admin
guide-hebergeur.fr

Score: 80%

J'ai un site chez 1et1 depuis 2006. Je n'ai jamais eu de problème ni de stabilité, ni de performance. Ce que je constate c'est que les critiques récurrentes des utilisateurs sont dues à des erreurs qui leur dont dus. Un hébergeur n'est pas la pour dépanner vos erreurs de programmation. J'ai d'autres sites chez d'autres hébergeurs mais rien ne vaut 1et1. Quand au service marketing "agressif", c'est habituel sur le net. Ils vous appellent, vous leur dites Non et c'est fini.

FR - Dec. 8, 2018, 2:21 p.m.

JeanBat
guide-hebergeur.fr

Score: 30%

Bonjour à tous, J'avais mon site sur 1and1, mais je l'ai rapidement migré vers OVH. En effet, comme pour beaucoup d'autres c'est leur pratiques commerciales qui m'ont épuisés. Au moins sur OVH, même si on paye un peu cher, on est tranquile et ya jamais de bug. De plus leur SAV est en français et assez réactif. Sinon je travaille sur O2switch qui est vraiment bien et rapide. Je conseille

FR - April 25, 2018, 2:20 p.m.

Dom
guide-hebergeur.fr

Score: 10%

J'ai tenté de sortir du plus gros hébergeur pour voir les alternatives et j'ai testé 1&1 quelques temps. L'hébergement est correcte mais le tarif (forfait "starter" à 14 €) double presque d'année en année sans en informer le client. Au bout de quatre ans, ils m'ont annoncé qu'ils changeaient mon forfait et me l'ont facturé 75 € l'année. Mais je devrais être content : ce prix d'entrée inclus une réduction exceptionnelle de 17%. J'ai résilié et vais retourner chez le plus gros hébergeur de France.

FR - May 11, 2018, 2:18 p.m.

Aquiceara
guide-hebergeur.fr

Score: 70%

Je gère une quinzaine de noms de domaine chez 1et1 Internet SARL depuis deux ou trois ans et, jusqu'ici, je les ai toujours trouvés très professionnels. Toutefois, depuis un mois environ, je ne sais pas ce qui se passe, mais la société semble traverser une crise de croissance. J'attends des réponses à plusieurs courriels adressés au support technique, le premier remontant à au moins trois semaines. Au téléphone, le 2 décembre 2005, on m'a dit qu'il y avait effectivement des problèmes temporaires (la mise à jour des sites est devenue une véritable catastrophe: débit minable, déconnexions nombreuses, etc.), mais qu'il y aurait des serveurs dédiés (sic) en janvier. Il semble que les campagnes publicitaires des derniers mois aient porté leurs fruits, mais on est un peu surpris d'un tel manque d'anticipation. Tout se passe comme si l'hébergeur avait oublié d'augmenter la capacité pour faire face. Certes, l'interface a été revue et corrigée, c'est même un modèle de clarté et il n'y a presque plus de fautes. Sur l'Internet, on a tellement souvent l'impression d'avoir affaire à des illettrés que ça mérite d'être signalé. Enfin, un dernier incident désagréable. Il y a peu, j'apprends que 1et1 met un antispam à disposition. Tout content, je l'applique aux boîtes aux lettres de tous mes sites. Résultat : plus aucun courriel ne passe et je doit désactiver l'antispam en catastrophe. Je n'ai pas réessayé depuis, je ne tiens pas à perdre mes clients. Du coup, je vais attendre janvier pour voir si les serveurs "dédiés" (qu'est-ce qu'ils entendent par là ?) améliorent quelque chose, sinon, je me verrai obligé de changer d'hébergeur.

FR - Dec. 4, 2005, 1:29 p.m.

John Cowley
WhoIsHostingThis

Score: 20%

I can only say that my experience with 1&1 was a complete nightmare! I had a problem with them debiting my account with something that I had not purchased. Spoke to then on the phone, via email and was told everything would be sorted out in the next 14 days, nothing was ever sorted out!

In the end I had to go through the Credit Card Company to get refunded, which in fact took months, and lots of information being sent to the Credit Card Company. If you want lots and lots of hassle, they put your website with 1&1. My advice is to leave well alone! You have been warned!

EN - April 2, 2017, 1:57 p.m.

Mat
guide-hebergeur.fr

Score: 60%

Assez déçu de 1&1.fr :( En tant que simple hébergeur mutualisé, la qualité est bien présente : accéssibilité, temps de mise en service, rapidité des serveurs... Mais ce sont tous les fonctionnailtés "utiles et pratiques" absentes qui me déçoivent : pas d'URL_Rewriting possible, les comptes pop sont en pop.1and1.fr et non pop.domaine.com (pas très pro qudn on prend un hébergement pour plusieurs clients...), les logins pop sont imposés et ne resseblent à rien! (une suite de chiffres et quelques caractères...) et surtout... un service client qui répond par email au bout de 15 jours! Bref je crois que je vais profiter de l'offre satisfait ou remboursé sous 60 jours.
 

FR - Aug. 24, 2005, 1:28 p.m.

What other webhosting guides say about 1&1

What do other webhosting guides say? Find hereunder the average review on the best webhosting platforms.

Web Hosting Guide Rating Number of votes Last update
top10hebergeurs 62 % 214 votes Oct. 17, 2018, 10:57 a.m.
Hostingadvice.com 96 % 1 votes Oct. 17, 2018, 11:28 a.m.
hosting.review 79 % 1 votes Oct. 17, 2018, 11:36 a.m.
tophebergeur 30 % 70 votes Oct. 17, 2018, 11:53 a.m.

Our review


Final score: 80%

Go to 1&1



Uptime and downtime at 1&1

We regularly monitor webhosting companies in order to verify the uptime they claim. Our robots ping their website regularly and calculates statistics based on webhosting availability. Soon our data about uptime and downtime at 1&1 will be available here and updated automatically.

No statistics collected yet.

Go to 1&1



Coupons and special offers

Are you looking for special discounts at 1&1 in order to reduce your webhosting costs? Hereunder you'll find the ones we found on the web. Hopefully this will help you save some money on webhosting.

no reviews yet

Go to 1&1



Do you want to read more about 1&1 ?

We regularly compare webhosting companies, gather coupons and help webmasters find the best suitable solutions for their business. Hereunder you will find all our publications related to 1&1

  • No articles yet.

Go to 1&1


Hosts

Searching...
Search
Ads